Treating guests right - from the first recruitment
For the hospitality industry, every encounter with the guest is crucial. A smile at the front desk or quick service at the table can be the difference between a satisfied and a dissatisfied customer. Higher and our recruitment tool make it possible to find employees who not only know the job, but are also passionate about service and the guest experience.
By using video applications and competency-based modules, you can see right away if the candidate has the right sense of service, problem solving and stress tolerance. Instead of sorting through hundreds of CVs, you can focus on the qualities that actually matter to your guests.
Read more here about how you can become a competitive company in your recruitment!
Benefits for your industry
- Assess service skills and communication style already in the selection process.
- Faster recruitment during peak seasons or sudden staffing needs.
- Employer branding - a modern application process makes you more attractive to candidates.
- Strengthens the quality of your workforce and reduces staff turnover.
- Suitable for both permanent and contract roles.
👉 Find out more about our recruitment tool here and how you can build a team that delivers world-class experiences.
Inspiration and insights

Here you will find articles on recruitment and other topics relevant to those who work in recruitment or have a recruitment need at some point.
Read moreOur customers know best! Here you can find our form of reference taking - read about our customers' own experiences of working with our recruitment tool Higher.
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