Retail recruitment tool - finding the right staff
In retail, the customer experience is crucial. Higher makes recruitment simple and efficient - with a focus on service skills, commitment and the right attitude. Through a modern application process, you will quickly find employees who strengthen both the customer experience and your brand.
Create strong customer experiences with the right people
In retail, the customer experience is everything. Every interaction - from a smile at the checkout to personalized advice on the floor - affects how customers perceive your brand. To succeed, you need staff who have both a sense of service and commitment. Higher and our recruitment tool make it easy to recruit the right employees, quickly and smoothly.
Traditional recruitment processes can struggle to capture the qualities that really make a difference in the store environment. Instead, our approach focuses on candidates' personal qualities, attitude and service skills. Through video interviews and competency-based modules, you can see early on in the process who has the drive, energy and right attitude for the role.
Here you can read about 5 great strategies on how to recruit in retail.
Benefits for your industry
- Fast recruitment - fill vacancies on time, even during high turnover.
- Competency-based selection that emphasizes service, communication and reliability.
- Video interviews that give a real sense of the candidate's energy and approachability.
- Stronger employer brand with a modern and simple application experience.
- Works for all roles - from part-time cashier to full-time in-store positions.
👉 Find out more about our recruitment tool here and how you can find staff to enhance the customer experience and drive long-term results in retail.
Inspiration and insights

Here you will find articles on recruitment and other topics relevant to those who work in recruitment or have a recruitment need at some point.
Read moreOur customers know best! Here you can find our form of reference taking - read about our customers' own experiences of working with our recruitment tool Higher.
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